Mobile homes booking conditions
ARRIVAL: entrance into the mobile home is guaranteed from 5 p.m. We suggest you to plan your journey accordingly. The reservation is considered effective until 7 p.m. of the day of arrival; any delays or changes must be communicated immediately to the campsite or the reservation will be cancelled.
DEPARTURE: independently from the arrival time, an extra night will be charged if you depart after 10 a.m.
MINIMUM STAY ACCOMMODATION: 3 nights in the low season. 7 nights in Juli and August.
ARRIVAL AND DEPARTURE DAYS IN LOW SEASON:
WEDNESDAY and SATURDAY: Suite Harmony, Villa, Chalet Superior Plus, Chalet Superior, Chalet Gold
THURSDAY and SUNDAY: Suite Garden Paradise
ARRIVAL AND DEPARTURE DAYS IN JULY AND AUGUST:
WEDNESDAY and SATURDAY: Suite Harmony, Villa, Chalet Superior Plus, Chalet Superior, Chalet Gold, Chalet,
THURSDAY and SUNDAY: Suite Garden Paradise, Mobilhome Deluxe
EQUIPMENT: all accommodations are equipped with kitchenware, blankets and pillows. Kitchen towels and cleaning cloths are not provided. Use the equipment with care, every broken or missing item will be debited on your bill.
FINAL CLEANING: Guests must leave the accommodation in the same conditions they found it. Guests may clean by themselves or use the cleaning service for € 25 (the guest must in any case leave the kitchen clean and throw the rubbish away). In case the final inspection shows that the accommodation is not in order, the guest will be charged with a penalty of € 50,00.
LINEN LENDING: you can lend bed linen and towels upon booking. We will debit missing or damaged items upon the customer's bill at departure.
ACCOMMODATION NUMBER: it is not possible to book a specific number of accommodation. The given number will be communicated at the arrival on the campsite and it is not possible to change it. We will do our best to fulfill the preferences indicated in the booking request but it is not guaranteed that the preferences will be satisfied.
PETS: in the accommoations pets are not allowed.
BOOKING COSTS: each booking costs €15,00, that will be debited on your bill.
ESTIMATE PRICE: Prices are formed dynamically and the valid price is the one presented on the website at the moment of booking. The estimate price is based on the data you provide us. The direction cannot be accountable for errors and omissions. The final price will be calculated at the moment of the payment. The price of the booking does not include the tourist tax (€ 1,00 per person, per night, for a maximum of 10 consecutive nights. Children under the age of 14 are exempt).
PAYMENT: the total amount of the booking must be paid on the arrival day, also in case of a possible delayed arrival or earlier departure (the direction has the right to occupy the accommodation again after it has been left).
CREDIT CARD: as a guarantee of the booking we ask a credit card number (Visa or Master Card) which will be used only in case the reservation is cancelled outside the time limit. In case it is not possible to give a credit card number, it will be required to pay by bank transfer a deposit of € 100,00 for the bookings in April, May and June and a deposit of € 300,00 for the bookings in July and August.
CHANGES: all required changes will be accepted only if they are compatible with the booking management system. Every change costs € 35,00 extra that will be debited on your bill. You can reduce the duration of your holiday or the number of people until 30 days before your arrival, via fax or email. Change notifications by phone cannot be accepted. You will be required to pay the full amount for the period you booked upon arrival in our camping site, unless you communicate the booking change within the established deadline.
CANCELLATION POLICY: you can cancel your holiday only via fax or email. Cancellation notifications by phone cannot be accepted. The cancellation is valid only when you receive our email response confirming the cancellation.
Cancellation up to 30 days before your arrival: free of charge.
Cancellation 30 to 15 days before your arrival: you need to pay 30% of the total amount of your booking.
Cancellation less than 15 days before your arrival or no cancellation notification: you need to pay 100% of the total amount of your booking.
The direction has the right to occupy the pitch again and the total amount of cancellation is not refundable with future bookings.
We warmly recommend buying a travel insurance to avoid all inconveniences.
Bookings implies that guests accept and comply the Camping Mario Village Regulation.